The primary goal of transport and logistics is to properly oversee the supply flow from point A to point B. To ensure that cargo arrives on time, damaged- free and according to expectations production delivery and distribution processes are constantly evolving and so is the technology that aids them. Enter Push-to-talk over cellular devices (PoC devices)! In this article, we explore the top 10 features PoC devices provide for the transport and logistics industry and why they are game-changers for increased productivity, safety and efficiency!

What is PoC?

Before we dive into the benefits of PoC we will explain briefly what PoC is.

Push-to-Talk Over Cellular (PoC) technology brings the convenience and simplicity of traditional two-way radios into the modern era by leveraging the power of 4G, WiFi and LTE networks. Using these networks PoC devices can connect instantly, nationwide at the press of a button.

Features

1) Instant Push-to-Talk Communication for Groups

PoC devices function like traditional two-way radios, in the sense that you can communicate with a group of people instantly at the push of a button. The main benefit of this for transport and logistics is that everyone will get the message simultaneously, eliminating delays for time-sensitive operations. This will help to streamline coordination.  Imagine a delivery driver needing route updates or a warehouse worker needing immediate assistance. With PoC, they can connect with the dispatcher or the entire team in seconds, leading to faster problem-solving and smoother workflows. This will ultimately enhance operational efficiency and productivity.

2) Nationwide Connectivity

The main benefit PoC devices offer over traditional two-way radios is nationwide connectivity. This is an absolute game-changer for operations that are spread out geographically such as transportation and logistics.

Unlike traditional radios with a limited range, PoC leverages existing 4G wifi and LTE networks. This ensures seamless communication no matter where your team is located,  across towns, cities, or even the entire country. Dispatchers can stay connected with drivers on long-haul trips, warehouse personnel in remote locations, or field technicians on sites.

Logistics companies can ensure their entire workforce stays connected, enhance customer service, and scale their communication system effortlessly as their business expands nationally. This translates to a more efficient, responsive, and customer-centric logistics operation.

3) Integration with Dispatcher Systems

PoC’s integration with dispatcher systems bridges information gaps. This creates a unified communication hub, streamlining workflows and boosting operational efficiency.

Imagine a dispatcher managing multiple teams across different locations. PoC integrates with dispatcher software, allowing all communication (voice calls, messages, location data) to flow through a single platform. This provides dispatchers with a complete picture of their operations in real-time

Dispatchers have all the tools they need in a single platform, allowing for better resource allocation, improved decision-making, and ultimately, a more efficient and data-driven logistics operation.

4) Enhanced emergency features

The transport and logistics industry has a high number of workers who operate alone – drivers on remote routes, warehouse personnel in different sections, or technicians making on-site visits. These situations can be risky, and traditional communication methods might not be accessible during an emergency. PoC devices can be equipped with emergency features such as man-down, lone worker and a dedicated emergency button. These features provide peace of mind for both the workers and the employers. Workers feel safer knowing help is just a button press away, and employers can be confident that their teams are protected in potentially hazardous situations. This not only improves morale but can also reduce accidents and liability concerns.

5) One-to-one and Group Calling

Traditional communication methods in transport and logistics can be inconvenient and ineffective. PoC devices offer the best of both worlds: instant one-to-one calling and seamless group communication. This flexibility brings major benefits to the transport and logistics industry.
Need to relay information to a specific driver on the road? PoC allows for a quick one-on-one call, ensuring the message reaches the right person without interrupting the entire team. This is ideal for providing directions, discussing delivery updates, or addressing individual concerns.

On the other hand, PoC excels at group communication. Dispatchers can connect with entire crews or specific teams with a single button press. This is perfect for coordinating tasks, relaying urgent updates, or conducting quick safety briefings, all in real time. This flexibility ensures everyone is on the same page, leading to improved coordination, faster response times, and ultimately, a more efficient logistics operation.

6) Enhanced Audio Capabilities

The success of logistics operations hinges on clear and accurate communication. Most PoC devices feature similar audio capabilities as traditional two-way radios, which provide superior audio quality.  This ensures that messages are received loud and clear, reducing misunderstandings and missed information. This allows dispatchers and teams to communicate effectively regardless of the situation, to make certain tasks are completed correctly, safety is maintained and overall efficiency is improved.

7) GPS Location Tracking

Traditionally, tracking drivers and deliveries often involved manual check-ins or relying on imprecise methods.  PoC’s GPS location tracking eliminates the guesswork. Dispatchers can see the exact location of their entire team on a map in real time. This allows for better route optimisation, assigning tasks to the closest available worker, and monitoring progress for on-time deliveries.

In case of emergencies or breakdowns knowing the exact location of a worker is important. GPS tracking with PoC allows for a quicker response by dispatchers, sending help directly to where it’s needed.

With real-time location data, logistics companies can provide accurate estimated arrival times to customers. This transparency builds trust and improves customer satisfaction.

Dispatchers have a clear picture of their entire operation, allowing for improved resource allocation, faster response times, and ultimately, a more efficient and customer-centric logistics operation.

8) Scalability and Cost-Effectiveness

Unlike traditional radios with limited channels and expensive infrastructure upgrades, PoC scales effortlessly. As your team grows, you can simply add more PoC devices to your existing 4G/WiFi/LTE  network. This eliminates the need for costly radio infrastructure installations or additional hardware, making it a cost-effective solution for businesses of all sizes.

On a slightly different note, PoC allows for better resource allocation due to real-time location tracking and efficient communication. Dispatchers can assign tasks to the closest available worker, eliminating wasted time and unnecessary travel. This translates to cost savings on fuel and operational expenses.

9) Durability

Many PoC smart devices come in similar form factors to traditional two-way radios. This typically means that they are built to endure more than a standard smart device like a mobile phone. PoC devices are usually designed to handle drops, bumps, and exposure to the elements.  This ensures they can survive being dropped in a warehouse, bumped around in a vehicle, or even getting rained on during deliveries.

Durable PoC devices last longer, minimising the need for frequent replacements. This translates to significant cost savings in the long run compared to constantly replacing fragile communication equipment.

10) Application-Rich Smart Devices

PoC devices go beyond just instant communication. They are essentially application-rich smart devices, offering a range of functionalities that can significantly benefit the transport and logistics industry. PoC devices can be loaded with industry-specific applications that streamline workflows.  Imagine a driver using a navigation app integrated with PoC for real-time traffic updates and optimised routes, or a warehouse worker using a package scanning app to instantly update inventory data while communicating with dispatch. These applications leverage the power of PoC devices to improve efficiency and accuracy in logistics operations.

Also, logistics can often involve collecting and sharing data such as proof of delivery signatures or photos of damaged goods. PoC devices with integrated apps allow for seamless data capture and sharing directly through the device. This eliminates the need for manual processes and ensures all relevant data is readily available for dispatchers and other stakeholders. 

This means that companies have a wider range of tools within a single device. This not only streamlines operations but also decreases costs that would have been associated with needing multiple devices to cover all these functions,

Recommended PoC devices

PoC Handheld – Motorola TLK110 wave

The Motorola TLK110 combines the flexibility of push-to-talk over cellular (PoC) with the reliability of a rugged, purpose-built two-way radio with Wide area coverage with WAVE PTX

• IP67-rated
• Dedicated emergency features
• AI-backed noise suppression
• GPS/GNSS Location tracking
• Remote management via WAVE PTX Portal
• 2-line display
• Micro-sim is required to provide data for cellular connection.

PoC Bodycam – Telox T8

Combining the security of bodyworn cameras with the functionality of a push-to-talk two-way radio Two-way PoC radio and Body Worn cameras combined

• 4G/LTE/WiFi for instant nationwide communication
• GPS tracking
• Android operating platform
• 3W Loudspeaker
• Lone worker

PoC Smart Device – Hytera PNC560 XSecure

Combining professional Push-to-Talk (PTT) radio technology with the productivity of a smartphone. The PNC560 is a mission-critical Push-to-talk-over-cellular (PoC) device.

• Dedicated larger Push-to-talk (PTT) button
• IP68 rated
• 1.5m drop-resistant
• 6.3-inch screen
• Detachable 5040mAh battery
• 3 cameras
• Operates on Android 12 platform
• Built-in barcode and QR code scanner 

PoC Vehicle – Telox M6

Smart LTE vehicle communicator. Boundless communication, instant response. This is a push-to-talk over cellular (PoC) device that enables nationwide communication at the press of a button.

• 2G/3G/4G/WiFi connectivity
• Bluetooth
• IP54 rated
• GPS, GLONASS and AGPS Location
• Full HD 2mp Front Facing Camera

Conclusion

To conclude, PoC devices offer undeniable benefits to the transportation and logistics sector when implemented correctly. From instant nationwide communication at the press of a button to real-time location tracking, PoC devices are transforming the way logistics teams operate and help make them more customer-centric.

Ready to transform your transportation and logistics operations with PoC technology? Contact our expert team today for more information or browse the wide range of PoC devices available on our website.

0800 328 0100

Niamh@2wayradioshop.co.uk

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