What are the challenges stadium management providers are facing in today’s climate?

The UK’s hospitality and leisure industry is coming back to life in post-pandemic recovery. However, there are still obstacles to overcome before it can begin to thrive again. Many venues are struggling to navigate the cost of living crisis, staff shortages and customers’ expectations being higher than ever.

As a result,  stadiums are no longer just for sporting events, they are now complete entertainment venues!

From football to live music concerts, stadiums across the world host millions of people each year. With the growing popularity of the venues, operational challenges can be magnified leading to unhappy or unsafe guests.

In today’s blog post, we will explore how two-way radios can be used to control crowds, coordinate staff and boost customer satisfaction for stadium management providers.

What is Stadium Management?

Stadium management covers a wider array of tasks. These include the day-to-day operational running, the coordination of massive sporting and social events and ensuring all guests, staff and talent are safe and protected. All in hopes of providing a positive memorable experience for all attendees to the stadium. Customers who have a positive interaction with a company are likely to spend up to 67% more during their visit which in today’s challenging hospitality and event climate can be make or break.

Why use two-way radios for Stadium management?

Benefit 1: Eliminating wasted time and increasing staff productivity

Stadiums need to streamline operations to reduce costs and drive growth. Two-way radios provide instant reliable communication between staff members. This reduces the time spent walking around looking for the right person to talk to. Through this two-way radios can save you up to 105 minutes per day on task efficiency. Two-way radios also provide clear communication from the furthest communication points within the stadium where mobile signals may be hit or miss. 

Benefit 2: Enhanced safety of event goers and increased response times

Secondly, stadium management needs to provide enhanced safety and security for all eventgoers. Crowd management and guest safety are always a main priority for large stadium events. Two-way radios can facilitate this with real-time communication to aid crowd control and emergency management They can quickly coordinate security personnel and medical teams if an incident does happen to ensure it is resolved or contained. Two-way radio communication means that security personnel can pass information discreetly and respond to emergencies promptly. 

Benefit 3: Provide exceptional customer service to all eventgoers

Eventgoers who have a positive memorable experience are likely to return to the venue in the future/ share their experience with others via online ratings or reviews. With instant reliable communication, staff can answer customers’ queries quickly and efficiently, They can reduce wait time at the stadium by coordinating across departments to replenish the bars or refill the toilet roll. Communicate with multiple people/groups simultaneously and coordinate activities to avoid unnecessary delays and maintain a high level of service.

Factors to consider when choosing the best device:

Range & coverage :

Stadiums in the UK are typically larger venues and therefore require a device with large coverage. Due to this, we would recommend a licenced device over a licence-free one. Although licenced devices are slightly more expensive they have 8X the power output. Licenced devices also have the advantage of being able to be part of a bigger radio system featuring infrastructure such as repeaters which can boost a radio signal increasing communication range even further.

Audio Quality

A full lively stadium is up there as one of the noisiest environments on the planet. This can make communication difficult. Any benign device used in an environment like this should feature advanced noise suppression or noise cancellation technology. Alternatively, you could pair your device with a heavy-duty, noise-cancelling headset to also protect your hearing at the same time,

Key features

• Robust & durable design. Recommend at least IP67 rated.
• Emergency button for security and medical staff.
• Indoor location tracking
• Multiple channels & talk groups for different departments at the stadium 

MOTOTRBO R7 Two-way Radio

The MOTOTRBO R7 digital two-way radio is part of the recent R-series launched by Motorola.     

The R7 has replaced the DP4000e series which was cancelled earlier this year. We think that the R7 series is the perfect communication tool for stadium management.

MOTOTRBO R7’s key features

• Tested to MIL-STD 810 this device is built to withstand drops.
• Adaptive Dual Microphone Noise Suppression means that your voice is the main sound transmitted.
• Programmable loudness of up to 107 phones to ensure your team can hear and be heard over the roar of the crowds.
• Emergency button and man-down features to assist the security team.
• Featuring modern Wi-Fi and Bluetooth connectivity to stay connected now and in the future.

The R7 comes in three variations – watch our YouTube video below where we explain the difference between the three models.

Additionally, check out the YouTube Video below where we test the R7 audio quality to see if it lives up to the hype.

Available for purchase here.

2WayRadio Shop’s expert team can help you find the perfect communication solution for your needs. please give our team a call at 0800 328 0100 or email us at service@eemits.co.uk 

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 – Niamh (Proud member of the 2WayRadioShop Team)